When ordering from Zoptilo, please allow 1 to 4 business days for our team to process your purchase before it is shipped. We take extra steps to ensure that your package is securely prepared. Delivery usually takes 5 to 8 business days once your order has been dispatched, although this can vary depending on your country and customs clearance times.
We cooperate with reliable international carriers to deliver your orders quickly and safely. Shipping methods are determined based on location, parcel weight, and other order details. Once your order is on its way, a tracking number and shipping confirmation will be provided so you can easily follow the journey of your package.
Zoptilo offers complimentary standard shipping; however, please keep in mind that additional import taxes, duties, or handling fees may be charged by your local customs office. These fees are beyond our control and must be covered by the customer.
In rare cases, some products cannot be shipped due to import restrictions or specific shipping limitations. If this occurs, we will contact you immediately with alternative arrangements.
For assistance with shipping or delivery questions, don’t hesitate to contact us:
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